Client visits the website
pallifestyle.com.au
What are they looking for?
Direct client
Gets in touch
Email · chat · booking link
Confirmation sent
Email + calendar reminder
Gift Card buyer
Chooses a value
$500 · $850 · $1,000 · $1,500 · $2,000
Secure payment
PayPal · Apple Pay · Credit Card 🔒
Recipient receives gift card
Unique code + QR code by email
Redeems on the website
Enters code at checkout
Welcome email sent
Payment confirmed + how it works
Both journeys continue here
Initial consultation
Understand needs · present options · client chooses
Ongoing service
Proposal sent
Client reviews and signs
One-off service
Payment link sent
Simple and secure
Payment confirmed 🔒
PayPal · Apple Pay · Credit Card · Bank Transfer
Client portal access sent
Service details · insurance information · provider contacts
Service delivered
The PAL team takes care of everything
Feedback requested
Google review or private feedback
Invoice sent
Full summary with all service details
Your Time is Precious · Invest in Your Lifestyle